Ctelo Voice for Teams            
Page 10 · Strategy

Ctelo Value Add

Microsoft Teams delivers a great calling platform. Ctelo Voice adds the operational, telephony and analytics layer required to run it as a global business service — and supports the full value chain from Teams to Telecom setup, both during implementation and in ongoing support.

Platform

Native Microsoft Teams

Auto Attendants
Call Queues
Teams Phone
Microsoft Entra ID
Operational layer

Ctelo Enhancements

Ctelo Voice
Provisioning Automation
Number Management
Global PSTN Coverage
Reporting
Call Analytics
Service Management
Intelligence & integrations

Optional Add-ons

Caller Intelligence
Number Lookup
Dynamics 365 Integration
Conference Automation
AutoDial Bot
Teams Telephony Dashboards

The complete business telephony stack

Microsoft Teams
Users, meetings, presence, PBX
Ctelo Voice
Global PSTN, automation, monitoring
Business Value
Full value-chain support: Teams to Telecom, in implementation and operations