Page 3 · Explore
Call Flow Simulator
Watch a real inbound call travel from the outside world into a Teams agent's headset — then design your own routing for any scenario.
Caller
Carrier
Ctelo Voice
Teams Phone
Auto Attendant
Call Queue
Step 1 of 10
External caller dials
Caller dials the published main number from their mobile or fixed line.
Custom menu options
Design the DTMF routing for your Auto Attendant. Changes preview inline.
Preview
1Press 1 for Sales Queue → Sales Queue
2Press 2 for Support Queue → Support Queue
3Press 3 for Finance Queue → Finance Queue
0Press 0 for Reception → Reception User